Dear WCHN Benefits Eligible Employees:
Did you know that there are information and resources readily available to assist you in understanding the benefits offered by Western Connecticut Health Network?
New WCHN Benefits Pocket Guide
Enjoy easy access to your benefits, get answers to your questions, access vendor websites, apps, phone numbers and more from your phone, desktop or tablet.
To quickly find information 24 hours a day, 7 days a week, visit http://mybenefits.wchn.org/ or scan here:
Onsite days with Aetna representatives
Representatives from Aetna will be available on-site to meet with employees one-on-one to answer questions. Going forward, meetings will be scheduled at our major locations including Danbury, New Milford and Norwalk hospitals as well as Duracell on a monthly basis. Information regarding dates and times will be sent to all employees in advance. The next scheduled session is:
· May 12, 2016 at Norwalk Hospital. 11:00 am – 2:00 pm in the Volunteer Conference Room.
Coming Soon
We’ll be rolling out new resources, tools and processes for employees to facilitate easier access to Benefits Plan information. Stay tuned for more information in the coming weeks and months.
These include:
· Employee group education sessions with Fidelity Investment representatives
· New pension plan resources
· Improvements to the Fall Open Enrollment process
Benefits Contact Information
We’ve heard your concerns and feedback regarding the availability of resources to get the information you need when your benefits-related questions arise. The first (and quickest) way to get your questions answered is to contact the applicable insurance carrier or provider directly by telephone or via the carrier’s website. Our providers have dedicated phone representatives for WCHN who are trained in the specifics of our plans.
If you still have concerns after speaking with the plan representative, please contact your HR Benefits staff member. Employees with health and welfare-related benefits questions at Danbury Hospital, New Milford Hospital and all other non-Norwalk Hospital locations should contact JoAnn Hanson at JoAnn.Hanson@wchn.org or 203-739-7586. In Norwalk, your medical benefits staff member is Kristen Ruggieri who can be reached at Kristen.Ruggieri@wchn.org or 203-852-2632. For retirement benefits questions, employees in all locations should contact Cecilia Fitzgerald, Manager Retirement Benefits, at Cecilia.Fitzgerald@wchn.org or 203-852-2212 or Fabienne Desravines, Benefits Analyst, at fabienne.desravines@wchn.orgor 203-852-3496.
The Benefits Team receives hundreds of phone calls and emails every day, so although someone may not always be able to respond to you the same day, someone will get back to you within two business days. We’ve attached a document with benefits contact information and FAQs that you are welcome to save or print out to use as a helpful reference tool for your benefits questions.
Thank you.
Human Resources Benefits Team
